Nationwide Supplies Limited – a true success story

Nationwide Supplies Limited
Nationwide Supplies was started outside Buntingford in Hertfordshire by two brothers, Jamie and Adam Brown, in July 2011 after Jamie’s son was born.

Jamie had a background as a builder and in the early days they stocked and sold drainage products and moved into plumbing, working from a farm office and grain store. They started with a catalogue of 72 products which in six months moved to 500 and within a year to 10,000.

They sell drainage to other merchants and are now all round plumbing and builders merchants. They also opened a showroom in Buntingford and are extending their already large premises.

Jamie is the Managing Director, while Adam is the Director of Operations.

From a computer system point of view they started, as so many companies do, with a simple system which they outgrew in a short time. They ordered a five user SQL system from Sharp-aX Computer Systems in Berkhamsted in August 2015 and went live in January 2016.

The new system has worked very well with ease of use and dramatic improvements in speed, especially in the trade counter. As Adam says: “Customers congratulate us on how much quicker we serve them now. Without Sharp-aX we could well have needed another person on the trade counter.”

Nationwide is still looking to use the system’s capabilities and are aware that we are the biggest web trading country in the world. They have also installed the Sharp-aX integrated website which enables their customers to place orders directly into the system using their account or paying with a credit card or by “click and collect”.

Their next stage is to install the Sharp-aX Delivery Routing module, the Tool Bank interface and possibly the Sales-i capability.

What Jamie and Adam have accomplished in such a short space of time is outstanding and we congratulate them and are sure of a continuation of their achievements.

Posted: 28th April 2017

Posted in: Builders, Customers, Plumbers merchants

Customer Feedback

"The installation has gone very well, and it has saved us a lot of time and made us more efficient especially on the sales desk. We plan to grow the system over the next few years as the company grows"

Mark Slater, Manager
M&S Distributors

"I have worked closely with the Sharp-Ax Web Development Team for more than 4 years now. When we first started working together, I was incredibly green and had little knowledge of how to go about creating a website.

Sharp-Ax were incredibly patient and helped me through the early stages, quickly earning my trust and respect.

Throughout the process they have come up with some truly innovative solutions to tasks I have set and have worked with me to achieve a platform that I am very happy with.

I would wholeheartedly recommend them to anyone that is looking to either start a website from scratch or are looking to move their business. It sounds corny Jean, Manish and the rest of the team do actually prioritise the customer experience, which in this day and age is refreshing"

Gary Sanderson
Metro Fixings

Skilled, reliable, and excellent customer care

"I've been working closely with the web team at Sharp Ax now for over two years, and during that time they have always been thoroughly professional, reliable and most importantly, very good at what they do.

Our site has gone through strength to strength since we went live around 18 months ago, and it has now become a vital part of our business. We regularly receive glowing compliments about the layout and usability of our website from customers and suppliers, and while I would love to be able to take the credit for it, this is largely down to the website template and CMS, which is simple and easy to use.

As with all tech installations you may get the odd hiccup or something may not integrate seamlessly with your own system at first, but the best thing about Sharp Ax is that any problem is fixed quickly and with the minimum of fuss. It is clear that they prioritise customer satisfaction, which is refreshing to see from a tech company.

I would not hesitate to recommend this company to anyone and I look forward to continuing a strong working relationship moving forward"

Mark Collins
TC Fixings

"We had a big increase in our daily workload as we set up the new system. Our software problems proved to be minimal though and Sharp-aX came to our aid whenever required, so we were able to move forward with total confidence"

Dave Mansfield, Senior Systems and Network Administrator
Apex Grange Ltd

"We wanted to set the company up for the next 15 years with a totally modern Microsoft windows system that has everything we need and all the features that we will need as we grow, and is easy to use. Already it is like having another member of staff and we have all the daily knowledge we need at our fingertips. The sales order processing is splendid"

Simon Carter, Company Manager
Carter Mason Electrical Ltd

"I've looked at different systems and picked Sharp-Ax from Sharp-aX Computer Systems, because it used all modern windows techniques and was by far the best I saw; they are very experienced in electrical wholesalers systems and while they are a large software house which is reassuring, you are still treated as important, whatever size you are"

Jon Bishop, Branch manager
Connect Electrical