About Sharp-aX

WHO WE ARE

Sharp-aX is an innovative computer systems and business development company with a direct focus on ERP software development and B2B SME support for the wholesale and distribution industries. Based in Berkhamsted, about 20 minutes from J20 on the M25, our 3 story office is situated next to the Grand Union Canal, giving staff and visitors a chance to relax by the waterside under the shade of our two tall willow trees.

We’re here to help you develop your business by offering the latest technology and management software in combination with world class training and support.

Ethos

First and foremost, we’re a people company. This means we put customer understanding at the forefront of what we do, and from software changes, to updates, to sharing information and fixing the inevitable (though occasional) problem we work hard to try and solve everything.

We understand that IT can be frustrating, and that ultimately all any business owner wants is their software to just work, so we commit to starting work on all trade disrupting issues within 15 minutes of being told of the problem.

We also have no answer phone, and only a minimal call attendant designed to get you through to whomever can best help you. There’s no one in the company you can’t get on the phone if you need them, from our Managing Director downwards.

Ethos
What We Do

What We Do

Our primary product is a powerful ERP system featuring integrated accounting order processing stock control software & website systems for trading companies. Switching to the Sharp-aX software provides an excellent opportunity to re-examine what good software can do to enhance your turnover and business processing efficiency.

With 10 years intense development behind the software, we offer unparalleled flexibility to adapt to changing conditions. You will be able to tailor the Sharp-aX software to track and improve the flow of information across your business to save time and money in your day to day operations. Your staff will have the information needed to work effectively with no more bottlenecks of “only Fred knows about that and they’re out today”. Improve your customer service instantly by making all staff as knowledgeable as your best.

Changing business conditions due to economic uncertainty or new opportunities opening up? Sharp-aX continues to evolve with your business and does so at a far lower cost than a traditional bespoke system.

A Fully Integrated Website

With over 10 years of development of our fully integrated Sharp-aX website software ensures that web orders are paid and processed 24/7 seamlessly into the Sharp-aX system.

Our web team works closely with our customers to ensure that new features written and their specific market place is recognised.

As the site ties directly into our ERP solution, it ensures that you only have to key data once, rather than multiple times, reducing the time and effort needed to maintain your website information.

A Fully Integrated Website
Company History

Company History

Originally established as Ramtac Computer Systems, we sold the Ramtac Company to Intact Ireland in May 2016. As Ramtac, we initially sold the Intact VLine ERP product, and later on the Intact IQ product, very successfully throughout the UK. In 2008 we wrote and developed the Sharp-aX ERP software and introduced this to our first client site, Connect Electrical in 2010.

The success of the Sharp-aX product continued, and the number of people employed working on the product grew and grew, until in 2016, the sale of the Intact users contracts was made back to the original software company, Intact.

The sale of Ramtac and the Intact product user contracts enabled us – not only to retain our hugely experienced teams of developers, trainers, support analysts and salespeople – but to re-focus the company and invest more heavily in our own Windows based Sharp-aX software & integrated Web solutions. We believe that we are the only UK Company which has written new ERP software in the past decade.

We take pride in our customers’ successful use of our products and our warm and loyal relationships with them, and since splitting we’ve seen significant improvements in our responsiveness and levels of customer service and introduced new features at a faster rate than was previously possible.

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