When Simon Carter and Dave Mason went into business together as recently as 2008 they combined the necessary experience and skills to create the ideal Electrical Wholesaler. They have had the added benefit of the wealth of knowledge of Simon’s father Eddie Carter who has over 50 years experience in the Electrical Wholesale Trade.
They are members of the AIEW buying group and buy from General Electric Wholesaling, Scolmore switches and sockets, LED Lighting, Kosnic and Aurora Lighting, fire alarm and heating systems and also work with an Irish company called ATC.
Their original computer system was good initially, but they outgrew it, and in the autumn of 2014 they ordered a 7 user Sharp aX system from Sharp-aX Computer Systems in Berkhamsted, Hertfordshire.
Carter Mason are now supplying carbon trust projects and their latest LED products are now being installed at several franchise branches of Costa Coffee, Starbucks and Subways, working in conjunction with a well known local shop fitting company. Their original computer system was good initially, but they outgrew it. In the autumn of 2014 they ordered a 7 user Sharp-aX system from Sharp-aX Computer Systems in Berkhamsted, Hertfordshire. Simon says, “We wanted to set the company up for the next 15 years with a totally modern Microsoft windows system that has everything we need and all the features that we will need as we grow, and is easy to use. Already it is like having another member of staff and we have all the daily knowledge we need at our fingertips. The sales order processing is splendid”.
As well as a constant search for new products, Carter Mason are aware of national changing patterns; they plan in the near future to work with Sharp-aX to incorporate a web trading facility for their account customers to order directly into their computer system with tablets or mobiles. And new customers to find them on an integrated website. No visitor to Carter Mason can fail to be impressed by the warmth energy and determination to look after their customers as shown by this family concern. Read more
Posted: 14th October 2016
Posted in: Electrical Wholesalers
"The installation has gone very well, and it has saved us a lot of time and made us more efficient especially on the sales desk. We plan to grow the system over the next few years as the company grows"
Mark Slater, Manager
"I have worked closely with the Sharp-Ax Web Development Team for more than 4 years now. When we first started working together, I was incredibly green and had little knowledge of how to go about creating a website.
Sharp-Ax were incredibly patient and helped me through the early stages, quickly earning my trust and respect.
Throughout the process they have come up with some truly innovative solutions to tasks I have set and have worked with me to achieve a platform that I am very happy with.
I would wholeheartedly recommend them to anyone that is looking to either start a website from scratch or are looking to move their business. It sounds corny Jean, Manish and the rest of the team do actually prioritise the customer experience, which in this day and age is refreshing"
Skilled, reliable, and excellent customer care
"I've been working closely with the web team at Sharp Ax now for over two years, and during that time they have always been thoroughly professional, reliable and most importantly, very good at what they do.
Our site has gone through strength to strength since we went live around 18 months ago, and it has now become a vital part of our business. We regularly receive glowing compliments about the layout and usability of our website from customers and suppliers, and while I would love to be able to take the credit for it, this is largely down to the website template and CMS, which is simple and easy to use.
As with all tech installations you may get the odd hiccup or something may not integrate seamlessly with your own system at first, but the best thing about Sharp Ax is that any problem is fixed quickly and with the minimum of fuss. It is clear that they prioritise customer satisfaction, which is refreshing to see from a tech company.
I would not hesitate to recommend this company to anyone and I look forward to continuing a strong working relationship moving forward"
"We had a big increase in our daily workload as we set up the new system. Our software problems proved to be minimal though and Sharp-aX came to our aid whenever required, so we were able to move forward with total confidence"
Dave Mansfield, Senior Systems and Network Administrator
Apex Grange Ltd
"We wanted to set the company up for the next 15 years with a totally modern Microsoft windows system that has everything we need and all the features that we will need as we grow, and is easy to use. Already it is like having another member of staff and we have all the daily knowledge we need at our fingertips. The sales order processing is splendid"
Simon Carter, Company Manager
Carter Mason Electrical Ltd
"I've looked at different systems and picked Sharp-Ax from Sharp-aX Computer Systems, because it used all modern windows techniques and was by far the best I saw; they are very experienced in electrical wholesalers systems and while they are a large software house which is reassuring, you are still treated as important, whatever size you are"
Jon Bishop, Branch manager