Who We Are
Based in Berkhamsted, Hertfordshire, employing local people in modern large airy offices with excellent access to the M1 and M25. We’re uniquely positioned in the ERP software development market to offer a powerful combination of modern approaches to software combined with a tradition of expertise in delivering support to B2B SME’s in the wholesale and distribution industries.
What We Do
Our primary product is a powerful ERP system featuring integrated accounting stock control software & website systems for trading companies Switching to the Sharp-aX software provides an excellent opportunity to re-examine what good software can do to enhance your turnover and business processing efficiency.
With 10 years intense development behind the software, we offer unparalleled flexibility to adapt to changing conditions. You will be able to tailor the Sharp-aX software to track and improve the flow of information across your business to save time and money in your day to day operations. Your staff will have the information needed to work effectively with no more bottlenecks of “only Fred knows about that and they’re out today”. Improve your customer service instantly by making all staff as knowledgeable as your best.
Changing business conditions due to economic uncertainty or new opportunities opening up? Sharp-ax continues to evolve with your business and does so at a far lower cost than a traditional bespoke system.
A fully integrated website
9 years of development of our fully integrated Sharp-aX website software ensures that web orders are paid and processed 24/7 seamlessly into the Sharp-aX system. Our web team works closely with our customers to ensure that new features written and their specific market place is recognised.
As the site ties directly into our ERP solution, it ensures that you only have to key data once, rather than multiple times, reducing the time and effort needed to maintain your website information.
Originally established as Ramtac Computer Systems, we sold the Ramtac Company to Intact Ireland in May 2016. As Ramtac, we initially sold the Intact VLine ERP product, and later on the Intact IQ product, very successfully throughout the UK. In 2008 we wrote and developed the Sharp-aX ERP software and introduced this to our first client site, Connect Electrical in 2010.
The success of the Sharp-aX product continued, and the number of people employed working on the product grew and grew, until in 2016, the sale of the Intact users contracts was made back to the original software company, Intact.
The sale of Ramtac and the Intact product user contracts enabled us – not only to retain our hugely experienced teams of developers, trainers, support analysts and salespeople – but to re-focus the company and invest more heavily in our own Windows based Sharp-aX software & integrated Web solutions. We believe that we are the only UK Company which has written new ERP software in the past decade.
We take pride in our customers’ successful use of our products and our warm and loyal relationships with them, and since splitting we’ve seen significant improvements in our responsiveness and levels of customer service and introduced new features at a faster rate than was previously possible.
"The installation has gone very well, and it has saved us a lot of time and made us more efficient especially on the sales desk. We plan to grow the system over the next few years as the company grows"
Mark Slater, Manager
"I have worked closely with the Sharp-Ax Web Development Team for more than 4 years now. When we first started working together, I was incredibly green and had little knowledge of how to go about creating a website.
Sharp-Ax were incredibly patient and helped me through the early stages, quickly earning my trust and respect.
Throughout the process they have come up with some truly innovative solutions to tasks I have set and have worked with me to achieve a platform that I am very happy with.
I would wholeheartedly recommend them to anyone that is looking to either start a website from scratch or are looking to move their business. It sounds corny Jean, Manish and the rest of the team do actually prioritise the customer experience, which in this day and age is refreshing"
Skilled, reliable, and excellent customer care
"I've been working closely with the web team at Sharp Ax now for over two years, and during that time they have always been thoroughly professional, reliable and most importantly, very good at what they do.
Our site has gone through strength to strength since we went live around 18 months ago, and it has now become a vital part of our business. We regularly receive glowing compliments about the layout and usability of our website from customers and suppliers, and while I would love to be able to take the credit for it, this is largely down to the website template and CMS, which is simple and easy to use.
As with all tech installations you may get the odd hiccup or something may not integrate seamlessly with your own system at first, but the best thing about Sharp Ax is that any problem is fixed quickly and with the minimum of fuss. It is clear that they prioritise customer satisfaction, which is refreshing to see from a tech company.
I would not hesitate to recommend this company to anyone and I look forward to continuing a strong working relationship moving forward"
"We had a big increase in our daily workload as we set up the new system. Our software problems proved to be minimal though and Sharp-aX came to our aid whenever required, so we were able to move forward with total confidence"
Dave Mansfield, Senior Systems and Network Administrator
Apex Grange Ltd
"We wanted to set the company up for the next 15 years with a totally modern Microsoft windows system that has everything we need and all the features that we will need as we grow, and is easy to use. Already it is like having another member of staff and we have all the daily knowledge we need at our fingertips. The sales order processing is splendid"
Simon Carter, Company Manager
Carter Mason Electrical Ltd
"I've looked at different systems and picked Sharp-Ax from Sharp-aX Computer Systems, because it used all modern windows techniques and was by far the best I saw; they are very experienced in electrical wholesalers systems and while they are a large software house which is reassuring, you are still treated as important, whatever size you are"
Jon Bishop, Branch manager